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We love the help desk feature of the Dell KACE Appliance, and we love being able to deploy small packages campus-wide within two-three days to about 1,400 machines.
Ron Falkoff, System Analyst
MICDS Technology
Dell KACE K1000 System Management Appliance
The easy-to-use, comprehensive and affordable systems management solution.

Device Discovery and Inventory

K1000 device discovery and inventory auto-discovers network-wide software and hardware configurations through managed agents or agentless network scanning, for the most complete computer inventory possible.

Patch Management

K1000 patch management, powered by the industry's leading patch management solution, saves you time and money by providing comprehensive and reliable patching that is also easy-to-use and affordable.

Service Desk and User Portal

The K1000 service desk provides easy to use, configurable and integrated functionality for managing ticketing and workflow for both incident-driven problem resolution, and task-based service activities.

Configuration and Policy Management

The K1000 provides comprehensive and easy-to-use configuration policy management and enforcement for Windows, Mac and Linux systems.

Reporting and Dashboards

The K1000 provides prepackaged reports and wizard-based reporting tools to easily generate routine and ad-hoc reports.

Remote Site Replication

The K1000 can effectively manage remote offices without the need for dedicated hardware at those locations through remote replication and alternate download locations.

Broadcast Alerts

K1000 broadcast alerts can notify users of impending outages, systems updates or changes and can eliminate or augment voicemail messaging, ensuring users are provided with up-to-date system status reports.

Organizational Management

K1000 organizational management allows administrators to define management domains based on the desired scope of device control for effective management in decentralized IT environments.

Administration

All K1000 administrative tasks are accomplished via an easy-to-use, familiar tab-based user interface allowing administrators to quickly accomplish a wide breadth of systems administration tasks.

Software Distribution

K1000 software distribution saves you time with remote administration, installation and distribution of any application, service pack, update, hotfix, or any digital asset to Windows, Mac and Linux desktops and servers.

Asset Management

K1000 asset management unifies and automates non-computer and computer inventory and asset management processes from deployment to retirement, including asset data audit, tracking, compliance and reconciliation.

Power Management

The K1000 power management capabilities provide an easy-to-use wizard for creating power management policies that are distributed and enforced across Windows and MAC systems to provide energy cost savings and demonstrate a commitment to "Green IT."

Security Audit and Enforcement

K1000 security audit and enforcement provides advanced scripts and utilities that automatically find and remediate security vulnerabilities and enforce security policies.

Administrative Alerts

K1000 administrative alerts can be configured to notify administrators of system related events that may require attention to prevent interruption of IT services.

Remote Control

K1000 remote control capabilities are important to distributed organizations that are resource constrained, as they allow the administrator to perform remote repair on problems without requiring travel or visits to service each effected systems.

Secure Browser

The Secure Browser uses virtualization technology to provide a safer web experience to users and organizations by isolating any changes or malicious payloads inadvertently downloaded from the Internet from the underlying OS and computer. It delivers added control over browser activity through white and black listing options.

AppDeploySM Live

AppDeploy Live, a feature of the K1000 Management Appliance, provides an effective way for users to access systems management best practices, on demand.