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The Dell KACE Appliance, and the service desk, has dramatically reduced my workload. Instead of being reactive, I am now very much proactive in the work that I do.
Jacob Lee, IT Help Desk Manager
US Synthetic

KACE Konference 2011

San Francisco, CA


Title Play Video Download Slides
Agent 5.3 AP1 Overview
Brooks Roberts, Dell KACE Technical Support Advisor
Roey Ben-Yoseph, Dell KACE Engineer
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Blue Coat: The New Requirements for Next Generation WAN Optimization
Grant Asplund, Senior Technology Evangelist
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Custom SQL Reporting and the K1000 Database
Dion Ridley, Solution Architect
Brooks Roberts, Technical Support Advisor
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Emerson: Solving The Data Center Infrastructure Management (DCIM) Challenge
Tarun Raisoni, Strategic Account Manager
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End-User Support with the K1000 Service Desk
Jody Evans, Dell KACE Training
Gerald Gillespie, Dell KACE Support
Extending the Dell KACE K1000 Management Appliance's Computer Inventory to Support User Profile Specific & Other Non-Inventoried Data
John C. Verbosky, Helpdesk Coordinator, Resco Products, Inc.
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Inventory and Asset Management from A to Z
Phil Crosby, Senior Sales Engineer
Jayson Mounivong, Sales Engineer
K1000: Advanced Topics
Tyler Gingrich, Senior Engineer, K1000
K1000/K2000 Integration
Jody Evans, Sr. Training Development Advisor
Kent Feid, Training Delivery Analyst
K1000 Lab: Patching with Smart Labels: Tips, Tricks and Best Practices
Lori Poland, Customer Technical Training Analyst
Dan Dolata, Customer Technical Training Analyst
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K2000 - 100% Windows 7 Deployment Automation
Andy Flesner, Systems Architect, Software Engineer, Author
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K2000 Deployment Appliance 101
Jamie Heichel & Rich Olson, Sales Engineers
K2000 Post Install Task Troubleshooting
Gerald Mack, K2000 L3 Support
Corey Serrins, K2000 L3 Support Supervisor
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KACE K2000 Scaling/Tuning/Deployment Best Practices
Frank Giuffrida, Engineering Manager, K2000
AJ Paisley, Senior Engineer, K2000
Making the most of KBE
Corey A. Serrins, Enterprise Technical Support Senior Advisor, K2000
Anthony Wenzel, Sales Engineer
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Managing your Network Today/Preparing for Tomorrow
Nick Hoggan, Dell Business Development
Chris Lee, Senior Systems Engineer
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Maximizing Network Knowledge with the K1000 Reporting Engine
Scott Smith, KACE Sales Engineer
Dan Contreras, KACE Solutions Architect
Optimized Deployment: Leverage the Dell Factory w/K2000
Chris Grim, Director of Solutions and Services
Amer Chowdhry, Configuration Services Product Manager
Optimized Management for Dell PCs
Planning: The secret to a stress-free startup
June Gahr, Computer System Administrator, Geauga County Public Library
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Putting Your K2000 in the "Driver" Seat
Kent Feid, Customer Technical Training Analyst
AJ Paisley, Senior Engineer, K2000
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Securing End Point Devices with the K1000
Ted R. Staub, Sr. Sales Engineer (Atlanta)
Andy Velline, Engineer
Service Desk – 2 Years Later
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The Power of Smart Labels Revealed
Bob Wassell, Channel KACE Specialist
Andrew Velline, Software Development Principle Engineer

Surrey, UK


Title Play Video Download Slides
Intro
Seann Gardiner, EMEA Sales Director
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Agent 5.3 AP1 Overview
Chris Grim Dell, KACE Director of Solutions and Services
Jody Evans Dell, KACE Senior Training Development Advisor
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"Hardware + Software" Solutions for The Best in Client Management & Security
Malcolm Hay, Intel Technology Manager
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Securing End Point Devices with the K1000
Scott Lutz, Sales Engineer Dell KACE
Jody Evans, Senior Training Development Advisor Dell KACE
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Maximizing Network Knowledge with the K1000 Reporting Engine
Gerald Gillespie, Dell KACE Support
Jody Evans, Senior Training Development Advisor Dell KACE
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The Power of Smart Labels Revealed
Scott Lutz, Sales Engineer Dell KACE
Chris Grim, Manager of Sales Engineering Dell KACE
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Real World Customer Experiences
Charlie Cochrane, Woodbridge High School
Gabler Wassum AS, Per-Henning Almvang, CIO
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KACE K2000 Scaling/Tuning/Deployment Best Practices
Jody Evans, Senior Training Development Advisor Dell KACE
Andy Struys, Enterprise Technologist Dell KACE
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Improving End-User Support with the K1000 Service Desk
Andy Struys, Enterprise Technologist Dell KACE
Gerald Gillespie, Dell KACE Support
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Konference Wrap Up
Lubos Parobek, VP Product Management
Seann Gardiner, EMEA Sales Director
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Sydney, Australia


Title Play Video Download Slides
Keynote
Jon McBride, KACE Sales Manager - Australia & New Zealand
Bernie Kelly, Executive Director, Public & Large Enterprise
Han, Chon, Director, KACE APJ Sales
Sean Phelan, Executive Director Mergers and Acquisitions (M&A)
Marty Kacin, Co-Founder of KACE Executive Director, Development Engineering
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Intel Commercial Client
Graham Tucker
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K1000 BootKamp
Jeffrey J Hoover, Dell KACE Koach
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K2000 BootKamp
Corey Serrins, Technical Support Engineer
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K2000 Best Practices
Corey Serrins, Technical Support Engineer
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Managing Macs in the Workplace
Chris Grim, Sales Engineering Director
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KACE Appliance Fine Tuning & Optimisation
Dion Ridley, Solution Architect
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RealWorld Experiences with KACE - Brian Hudson
Brian Hudson, A/Manager IS Infrastructure Department of Agriculture & Food WA
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RealWorld Experiences with KACE - David Spruce
David Spruce, Level 2 IT Support Officer, Pindan
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Patching Best Practices
Dion Ridley, Solution Architect
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Software License Compliance & Asset Management using KACE
Mark Maglalang, Sales Engineer
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Whats new in K1000 5.3
Andrew Souter, Sales Engineering Manager
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